Background
This course is designed for learning and understanding IT quality concepts. It provides an excellent overview of the entire IT quality professional area.
It further provides a macro introduction of the quality assurance area by introducing and reviewing the principles expounded by leading quality experts.
This training also addresses the important aspects to consider for those organizations that desire to properly organize their quality initiative for improved productivity and organizational integrity. It includes certain case study analyses to reaffirm topic areas covered.
The training introduced the important quality principles, concepts, responsibilities and vocabulary, will conduct a brief quality management self-assessment, will learn how to implement an IT quality program and will learn how to build a short term action program for your IT organization.
This training also addresses the important aspects to consider for those organizations that desire to properly organize their quality initiative for improved productivity and organizational integrity.
Objectives
- Learning the fundamentals of software quality principles, concepts, responsibilities, and vocabulary.
- Each participant will conduct a brief quality management self-assessment.
- Provide a step-by-step process to implement an IT quality program.
- Learn where your organization is and where it wants to be in a quality function.
- Learn how to make it happen and where to start on the quality journey.
- Help you build a short term action program for your IT organization by completing a quality action plan.
- Where and how to apply Information Technology QA concepts to achieve maximum quality benefit
- Quality factors that must be considered on every IT project
- Project and quality metrics
- Detailed analysis of the Software Engineering Institute’s concepts for IT Quality Assurance and how to apply
Audience:
- Quality Assurance Managers/Supervisors/Analysts
- IT Managers
- Project Leaders
- IT Service Users
- QA Leaders
Contents
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- General Quality Management
- Quality principles
- Ethical and Legal Compliance
- Standards and models
- Leadership skills
- Team Skills
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- Software Quality Management
- Quality Management System
- Methodologies
- Audits
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- Systems and Software Engineering Processes
- Lifecycles and process models
- Systems architecture
- Requirements engineering
- Requirements management
- Software analysis, design, and development
- Maintenance management
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- Project Management
- Planning, scheduling, and deployment
- Tracking and controlling
- Risk management
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- Software Metrics and Analysis
- Metrics and measurement theory
- Process and product measurement
- Analytical techniques
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- Software Verification and Validation
- Theory
- Reviews and inspections
- Test execution documentation
- Customer deliverables
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- Software Configuration Management
- Configuration infrastructure
- Configuration identification
- Configuration control and status accounting
- Configuration audits
- Product release and distribution
Methods :
- Presentation
- Discussion
- Case Study
Lead Instruktur
Dr. Ir. Fauzi Hasan. MM, MBA, and Team
